Contact Us

Need help? Our team is online 24/7 and answers within minutes via live chat.

Support channels

Pick the right channel below so we can route your message to the team that can solve it fastest. Please include your username and approximate timestamps to speed things up.

Response times

Live chat is the fastest route — average response under 3 minutes, 24/7. Email tickets are answered within 12 hours on weekdays and 24 hours on weekends.

Legal and compliance enquiries are answered within 5 business days as those may require document review.

Urgent issues

If you believe your account has been compromised, change your password immediately and contact support@tallystakes.com with the subject "URGENT — Account compromise". We will freeze pending withdrawals and review activity.

Legal & regulatory

For data subject access requests (DSAR), GDPR enquiries or law enforcement requests, please email support@tallystakes.com from a verifiable address.

Press and partnership enquiries: support@tallystakes.com.